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<h1>Privacy Policy</h1>
<p><strong>Day By Day Plumbing</strong><br/>
Effective Date: June 11, 2025<br/>
Last Updated: June 11, 2025</p>
<p>Day By Day Plumbing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us, request service, or visit our website at <a href="https://www.daybydayplumbing.com">daybydayplumbing.com</a>.</p>
<h2>1. Information We Collect</h2>
<p>We collect information you provide directly to us, including:</p>
<ul>
<li>Name, address, and service location</li>
<li>Phone number and email address</li>
<li>Details about the plumbing issue or service requested</li>
<li>Payment information (processed securely through our payment processor)</li>
</ul>
<h2>2. How We Use Your Information</h2>
<p>We use the information we collect to:</p>
<ul>
<li>Schedule and confirm service appointments</li>
<li>Dispatch technicians and provide updates on arrival</li>
<li>Send follow-up communications related to your service</li>
<li>Process payments and send invoices</li>
<li>Respond to questions or requests</li>
<li>Comply with legal obligations</li>
</ul>
<h2>3. Phone and Text Communications</h2>
<p>By providing your phone number and requesting service, you consent to receive calls and, where applicable, text messages from Day By Day Plumbing related to your appointment, technician dispatch, and service follow-up. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or calling us directly.</p>
<h2>4. How We Share Your Information</h2>
<p>We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only in the following limited circumstances:</p>
<ul>
<li>With service providers who assist us in operating our business (e.g., scheduling software, payment processors), under confidentiality obligations</li>
<li>As required by law or to respond to legal process</li>
<li>To protect the rights, safety, or property of Day By Day Plumbing or others</li>
</ul>
<h2>5. Data Retention</h2>
<p>We retain your information for as long as necessary to provide services, maintain business records, and comply with applicable legal requirements.</p>
<h2>6. Security</h2>
<p>We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.</p>
<h2>7. Your Choices</h2>
<p>You may contact us at any time to update your information, request deletion of your data, or opt out of communications. We will respond to all requests within a reasonable timeframe.</p>
<h2>8. Children's Privacy</h2>
<p>Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.</p>
<h2>9. Changes to This Policy</h2>
<p>We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.</p>
<h2>10. Contact Us</h2>
<p>If you have questions about this Privacy Policy or how we handle your information, please contact us:</p>
<p>
<strong>Day By Day Plumbing</strong><br/>
Website: <a href="https://www.daybydayplumbing.com">daybydayplumbing.com</a>
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