Text Message Consent:
Day By Day Plumbing, LLC
How customers agree to receive texts
When a customer calls to schedule service or request an estimate, our office reads this script before any text is sent:
“Can we text you at this number about your service: appointment confirmations, when your technician is on the way, estimates, and your invoice and payment link? Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Texting is optional; we can always call or email instead. Do you agree?”
Texts are sent only if the customer says yes. Staff record the customer’s answer, the phone number, the date and the staff member’s name in the customer’s record. Customers who decline receive the same service by phone and email.
First text the customer receives:
“Day By Day Plumbing LLC: You’re signed up for service texts (appointments, technician arrival, estimates, invoices). Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
Stopping texts: reply STOP at any time; reply START to resume. For help, reply HELP or call (317) 395-4306.
Privacy: We do not share or sell mobile numbers or text-message consent to third parties or affiliates for marketing purposes.